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[2009-07-24] IBM Takes Steps To Make Supply Chains More Eco-Friendly
From polluting the environment to creating sweat shops, poorly managed supply chains can tarnish the reputation of any company - not only that it makes good business sense. Many global corporations realize this, which is why they have been so progressive in maintaining supply chains that hold themselves accountable for everything from the labor they employ to the eco-friendliness of the parts they use and many actually report on their progress and efforts.

[2009-07-06] ServiceBench: Data Hub For All Supply Chain Needs
I saw ServiceBench when I presented at the Warranty Chain Management Conference and got a chance to get a more detailed presentation just recently. ServiceBench is aimed at the Service Supply Chain and is now part of NEW (who also presented at the conference). The service supply chain is often very complex because of the number of entities that are involved (i.e. retailer, service provider, manufacturer, TPA) and consumers often find it hard to determine where to go for help or service.

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