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Promote Supply Chain Security
By Christopher P. Sciacca
Expert Author
Article Date: 2008-11-07
For this post I'd like to share a best practice. For the past month I've been working with IBM's internal supply chain security and compliance team.
They came to me for help to promote the importance of their work to the IBM employees around the world. The result was internal memos, postings on our intranet a wiki to share best practices and a series of videos.
The videos were shared more than 4,100 times from the last count and for me and the team that equals success. Most of the videos were humorous in nature.
In one video, an employee illustrates the importance of including the right country of origin and the right value declaration when shipping things - he takes these rules for granted and eventually gets investigated.
In another video, an employee talks about the importance in making sure the count is right for a bulk order as she counts individual tie tags that total more than 10,000.
While only a few minutes each, I think because they were funny employees shared them and in doing so spread the world. For the internal article we included a more dramatic video that I posted above to help stimulate you to think about promoting similar messages within your own company.
After all, we all share the same supply chain.
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About the Author:
Christopher P. Sciacca is located in Brno, Czech Republic where he is the
manager of strategic communications for Europe and Africa for IBM's global
delivery business. His responsibilities include helping global delivery
employees across Europe and Africa understand IBM's strategy and how they
contribute to it. He is also introducing the latest in Web 2.0
technologies including virtual worlds and social networks to employees to
help them make connections that count globally. He is also responsible for
external communications, where he works with members of the press,
academia, government officials and analysts to help them understand IBM's
strategy of becoming a globally integrated company.
He currently keeps an acclaimed and widely read blog called "Why supply chains rock?",
which takes a simple, yet entertaining look at the impact of supply chains
on daily life.
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